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  • Do be gentle with your new extensions.
  • Do comb them regularly to keep the extensions neat and in shape.
  • Do avoid swimming, hot steam and sauna for the first 24hours.
  • Do resist the urge to pull the extensions.
  • Do sleep on your back to avoid flattening the extensions.
  • Do not use waterproof eye makeup.
  • If applying mascara do so from middle to tip, avoid root area.
  • Do use water-based glycol free eye makeup remover.
  • Do not perm your lashes.
  • Do not use a mechanical eyelash curler.
  • Do not rub your eyes.
  • Do lie and say they are yours when you get praises. (If u can’t lie, please do refer your girlfriends to Flutters!)
  • Do not neglect your real lashes. Maintain the health of your natural lashes with a lash serum. (Ask us how!)They help to strengthen your lashes resulting in stronger support for the extensions.

Lastly, DO have fun. Flaunt! Flutter! Flirt!



– Within 3 weeks from the new set

– Only 1 retouch for each new set with at least 50% of original extensions remaining

– Only Flutters lash extensions are valid for retouches. We do not provide retouch for lashes from other salons as the glue, lash quality and application technique differs.

– Retouch fees apply ($40 – $100 depending on the number of lashes that needs to be replaced)

– Removal fees at $10 for Flutters lashes.




If in the unfortunate event that you will be 10-15 minutes late, please call us at 6977 7189 as soon as possible. If we are able to perform the service within the remaining allocated time left, please be aware that it will not be the full complete service and the quality might be affected with the much shortened time. Thank you for your understanding.